contact us

Ours is deluxe level and complimentary. You get the usual continental items such as muffins, granola bars, juices and coffee. But we also provide hard boiled eggs, yogurts, cottage cheese, hot breakfast sandwiches, coffee, tea and juices.

Yes, our continental breakfast is complimentary while you stay with us. Enjoy!

We like to call it The Lounge. Perfect place to gather with friends for cocktails and soft drinks. We also serve a popular Steak or Salmon dinner, grilled to order and served with mashed potatoes and a side salad. Our prep kitchen isn’t big enough to make anything else – so we perfected this dish.

Learn more about your dining options here.

The Lounge is open from 5pm to 9pm for dinner and 10pm for cocktails. We are currently closed on Sunday's.

Besides in your room, we have coffee available all day in The Lounge – or you can feel free to walk down to Starbucks, just a few blocks away.

We understand how important your safety is when traveling. We have been certified Clean+Safe by the California Hotel & Lodging Association and continue to follow all protocols for your safety and ours.

As much as we love our furry friends, we ask that you either leave them at home with a pet sitter or accommodate them at Oakland Wag Hotel. Any undeclared pets may result in a fine of $250. Registered and training service animals are, of course, allowed. We highly encourage service animal owners to be on the 1st floor of our hotel, as it's more convenient for the animal's relief. NOTE: The service animal must not be unattended in our rooms. The service animal must go where ever the owner goes.

We are a 100% Non-Smoking hotel, and violation of this simple policy may result in hefty fines, starting at $250. Smoking on the balcony or patio is not allowed, as it's still considered part of the hotel. California law states 20-feet from any exit or window. Please don't break the law.

We also don't allow vaping, incenses, candles or anything with an open flame.

We do not allow any parties. Our mission statement is: "Provide an enjoyable experience for all of  our guests.” It is impossible for our guests to enjoy their time with us if another guest and their friends are partying and making noise next door or down the hall. If a party is suspected, we will ask all 'non-registered' guest to vacate the room, and the 'registered' guest may be fined $250. Let's be kind to our fellow guests, and don't party. Besides, Oakland has a lot of great places to party at!

Your room rate does not include taxes - as taxes are generally added after the fact. The tax rate for guest rooms is: 14% of room rate | Oakland TBID Tax: $1.50 per night, per room | California Tourism Tax: 0.195% of room rate. NOTE: These taxes and fees are subject to change without notice. Every guest is responsible to pay taxes on their reservation unless they qualify for tax-exempt and bring with them the proper exempt form.

We accept major credit cards only: Visa, Mastercard, American Express, Discover & Diner Club. All credit card provided at check-in time are required to be EMV enabled (chipped). Any credit card that is not equipped with a chip will not be accepted. We also do not accept any prepaid debit or credit cards (For example: American Express Serve, Green Dot, NetSpend, etc.). NOTE: As debit cards (with a credit card logo) may be accepted, we suggest using a major credit card instead. Settlements/release of deposit funds process much quicker on credit cards than debit cards, and credit cards sometimes offer better travel protection.

Each reservation requires a $100 incidental hold (or deposit) that is to be placed on the credit card on file for the duration of the reservation. At the time of check out, if no incidentals were posted to the room, then the $100 hold is returned to the credit card on file. NOTE: It may take 3 to 5 business days for the funds to reflect on your statement for credit cards or 5 to 10 business days for debit cards. This varies with different banks and the time period is really up to the bank.

Standard cancellations must be made by 3 p.m. PST, 24-hours prior to arrival in order to avoid a one night cancellation fee, plus tax. Some groups and corporate accounts may vary – so please check with group organizer for negotiated cancellation policies. Further, some rates are based upon prepayment/no cancellation so please check the policy before booking.

Guest that no-show for their reservations prevent the hotel from selling the room. Therefore, reservations that no-show will be charged for one-nights room and tax to the credit card provided at time of booking.

Yes! Package handling is usually free while there is an existing reservation or meeting. If you're already checked in, we will reach out to you to let you know you've received something. If you have many packages, large heavy boxes and/or need to have them held at the hotel for a long period of time, please consult with the hotel about possible storage and handling fees.

Luggage storage is available through the Front Desk at no additional charge for current registered guests of the hotel.

Prepaid bookings are non-cancellable and non-refundable. Credit card provided at time of booking will be charged at the time booking is made. If the credit card declines, the reservation will be forfeited.

Reservations and primary guests staying must be an adult of 18 years of age or older.

Yes – you can use our complimentary business center during your stay, 24-hour a day. Our business center is perfect for printing out your boarding passes, sending a quick email and more.

Absolutely! Our lobby is spacious with books, a TV and plenty of places for you to relax. We even have a station where you can charge your phone and other devices. Feel free to also relax on the patio and enjoy the beautiful water view.

There is a committee who has worked to keep our area safe from harm and crime but it seems crime is an opportunity and not a neighborhood. So it’s always best advised EVERYWHERE YOU TRAVEL to take belongings or anything of interest in your car into the hotel.

Yes, our WiFi is complimentary and it’s super fast! The nerds say it is 507MB download & upload.

The Lounge is open from 5pm to 9pm for dinner and 10pm for cocktails. We are currently closed on Sunday's.

Our check-in time is 3pm. Of course, if your room is ready, we’d be happy to check you in early – but no guarantees. Give us a call at (510) 536-6633 to see if we can squeeze you in early.

Our check-out time is at 11am. If you need a little extra time, check with the front desk about how long you can have before we need to charge you for a late check-out.

As much as we love our furry friends, we ask that you either leave them at home with a pet sitter or accommodate them at Oakland Wag Hotel. Any undeclared pets may result in a fine of $250. Registered and training service animals are, of course, allowed. We highly encourage service animal owners to be on the 1st floor of our hotel, as it's more convenient for the animal's relief. NOTE: The service animal must not be unattended in our rooms. The service animal must go where ever the owner goes.

Yes we do! The pool is heated all year-round. We also have a hot tub to help you relax those achey muscles.

Our pool and hot tub hours are 7am to 10pm. Only registered guests are allowed in the pool and there are times we need to limit number of people.

We have an exercise room with cardio equipment, weights and a TV to watch so you don’t realize you’re exercising.

Our gym is open 24 hours a day. You do need your key to access the room, and TV should not be on after 10pm to respect those resting in nearby rooms.

Yes! It’s open 24 hours a day and for a hotel the price is super reasonable. Treat yourself or your friends to candy, chips, ice cream, frozen dinners, gym, medicine, beverages and more.

Yes – four great rooms all with natural lighting and three of the four rooms have beautiful water views – perfect for meeting for 8 to 110 people.

Learn more about our meeting spaces here.

Besides in your room, we have coffee available all day in The Lounge – or you can feel free to walk down to Starbucks, just a few blocks away.

No - we do not suggest swimming in the water behind our hotel. However, you can rent kayaks at Brooklyn Basin to experience being on the water.

Do note: you could end up on TikTok if you aren’t an expert on the water as we have seen many times the Coast Guard come save people who get trapped on the water.

We do not suggest feeding any wildlife. They find enough food on their own - like our flowers! But if you feed them, they may get overly aggressive and no longer seem cute.

Oakland isn’t really known for malls. If you need the mall experience, there’s one in the neighboring cities of San Leandro and Alameda. Oakland does have some unique Oakland only stores that can be found at Jack London Square, the downtown Hive, Temescal Alley and downtown Oakland.

Read more about places you can shop nearby here

We are located about 7 miles away – we’re closer to OAK than San Francisco is to SFO.

Due to the COVID-19 pandemic, we retired our complimentary shuttle service. At this time, we do not have plans to bring it back. There are many alternatives to getting around Oakland, such as taxis, UBER/LYFT, BART, Oakland's free shuttle and more.

In terms of a great rate to stay and park your car here while you fly out? Yes - we do offer up to 10-days of parking in the Park-N-Fly rate. However, we no longer offer transportation to/from Oakland International Airport. You will need to find means of transportation - such as a taxi, UBER/LYFT, BART, etc.

To book our Park-N-Fly rate, please call us at (510) 536-6633 and mention you'd like to book it.

Children 17 and under stay free with one paying adult/guardian. Primary guest in room must be 18 years of age or older?

‍

Yes! Package handling is usually free while there is an existing reservation or meeting. If you're already checked in, we will reach out to you to let you know you've received something. If you have many packages, large heavy boxes and/or need to have them held at the hotel for a long period of time, please consult with the hotel about possible storage and handling fees.

Luggage storage is available through the Front Desk at no additional charge for current registered guests of the hotel.

Prepaid bookings are non-cancellable and non-refundable. Credit card provided at time of booking will be charged at the time booking is made. If the credit card declines, the reservation will be forfeited.

Any special requests, including room type changes, cannot be guaranteed and will be honored based on availability at check-in.

However, it doesn't hurt to ask! Once you arrive, let us know how we can make your stay with us extra special.

We will make every attempt to return lost property. Please call the hotel directly to report a lost item at 510-536-6633.

No, but our $17 a night is the best deal in Oakland. Street parking is free—perfect for tour, school, and band buses.

We are located about 7 miles away – we’re closer to OAK than San Francisco is to SFO.

Due to the COVID-19 pandemic, we retired our complimentary shuttle service. At this time, we do not have plans to bring it back. There are many alternatives to getting around Oakland, such as taxis, UBER/LYFT, BART, Oakland's free shuttle and more.

In terms of a great rate to stay and park your car here while you fly out? Yes - we do offer up to 10-days of parking in the Park-N-Fly rate. However, we no longer offer transportation to/from Oakland International Airport. You will need to find means of transportation - such as a taxi, UBER/LYFT, BART, etc.

To book our Park-N-Fly rate, please call us at (510) 536-6633 and mention you'd like to book it.

Yes – you can use our complimentary business center during your stay, 24-hour a day. Our business center is perfect for printing out your boarding passes, sending a quick email and more.

Ours is deluxe level and complimentary. You get the usual continental items such as muffins, granola bars, juices and coffee. But we also provide hard boiled eggs, yogurts, cottage cheese, hot breakfast sandwiches, coffee, tea and juices.

Yes, our WiFi is complimentary and it’s super fast! The nerds say it is 507MB download & upload.

We like to call it The Lounge. Perfect place to gather with friends for cocktails and soft drinks. We also serve a popular Steak or Salmon dinner, grilled to order and served with mashed potatoes and a side salad. Our prep kitchen isn’t big enough to make anything else – so we perfected this dish.

Learn more about your dining options here.

The Lounge is open from 5pm to 9pm for dinner and 10pm for cocktails. We are currently closed on Sunday's.

Yes we do! The pool is heated all year-round. We also have a hot tub to help you relax those achey muscles.

Our pool and hot tub hours are 7am to 10pm. Only registered guests are allowed in the pool and there are times we need to limit number of people.

We have an exercise room with cardio equipment, weights and a TV to watch so you don’t realize you’re exercising.

Our gym is open 24 hours a day. You do need your key to access the room, and TV should not be on after 10pm to respect those resting in nearby rooms.

Yes! It’s open 24 hours a day and for a hotel the price is super reasonable. Treat yourself or your friends to candy, chips, ice cream, frozen dinners, gym, medicine, beverages and more.

Besides in your room, we have coffee available all day in The Lounge – or you can feel free to walk down to Starbucks, just a few blocks away.

Yes! Package handling is usually free while there is an existing reservation or meeting. If you're already checked in, we will reach out to you to let you know you've received something. If you have many packages, large heavy boxes and/or need to have them held at the hotel for a long period of time, please consult with the hotel about possible storage and handling fees.

Luggage storage is available through the Front Desk at no additional charge for current registered guests of the hotel.