what our guests say

"This was an amazing stay-for us. The hotel staff was amazing and helpful, especially the shuttle service. with this being our first stay in Oakland, the shuttle staff was extremely helpful and friendly. The value was awesome and enjoyed the free breakfast buffet, and view. We will book again next year!!"

"We had a fine and very comfortable room with a view, one that presented no problems for my wife while using her walker. The complimentary continental cuisine (I just could not resist that) for breakfast was right up there with the best we have experienced in out travels and the atmosphere was certainly relaxing.

A point really appreciated by people such as we, plucked from our beds at an earlier than usual hour! And we must make special note of the shuttle service. That is really a great feature. We were able to go where and almost to the minute, when we wanted. It eliminated the need to rent a car and promptly get lost (it has happened!)

Your staff was also efficient and friendly and that certainly is important for tourists. Then there was the friendly personal attention you gave us, we certainly felt like honored guest!

I would like to express my gratitude for your presence at our Enlisted Person and Civilian of the Quarter recognition breakfasts!

We greatly appreciate your ongoing support of the Coast Guard. Our quarterly recognition event is one way we honor our loyal and productive members. Once again, I would like to thank you and the Executive Inn & Suites for their generosity. We look forward to continuing our relationship as community partners."

"We stayed in this hotel for 2 nights and we loved it so much. We had a junior suite and it was adorable large spacious with a lovely and so enchanting bathroom; the bed was comfy and everything it was perfect the room was very very clean and it's the really really important!

The breakfast was very good and there was a free coffee, hot chocolate for all day in our building and we appreciated a lot. We choose this hotel for visiting San Francisco and we think it's a great idea because: it's most convenience than San Francisco's hotel you can reach San Francisco in 10 minutes by car. Parking and breakfast is free and it's very cheap but very very nice hotel. We love this hotel!"

"Would definitely recommend the Executive Inn & Suites to friends and business connections!
Stayed at the Executive Inn and Suites for well over a year on a weekly basis and I never had a bad experience!

The entire staff of the Executive Inn and Suites were engaging and attentive to all the guests during my visits there. Staff are amazing, both at the desk, in hotel services, and in the bar/restaurant areas. The staff at the front desk always greeting me with a warm smile and called me by name. They provided me with information about shuttle services and restaurants anytime I asked. They also operate the shuttle service to and from the airport and other area businesses. In the maintenance and hotel services staff, if something was amiss in my room, they were prompt to address the issue. If I needed anything special, they were always responsive. And the staff in the bar/restaurant areas were a delight. They always greeted me with a warm and friendly smile. They even graciously addressed my special dietary issues. They made me feel like family, whether I sat at a table with a laptop working or sitting quietly in the bar area. I feel like I'm leaving family!!!

I experienced both the pre- and post-remodeling of the facility and it's very glamorous and comfortable. I was comfortable in the pre-remodeled facility, but it was a delight when the rooms were remodeled. The facilities were updated and are quite stylish and comfortable. I was fortunate to have a waterfront room, and the view was amazing! I took advantage of the pool and hot tub and again was quite pleased. I even used the workout area facilities. I was very satisfied with the physical property; even the outside area was well groomed and well maintained.

I led a team of 5 others and we all stayed at the Executive Inn and Suites - we had a delightful experience there and wouldn't hesitate to stay there again. I recommend the Executive Inn and Suites without hesitation.

Room Tip: Even numbered rooms are water front views."

"Super friendly hotel staff, Nina at the front desk went above and beyond to accommodate us. Late check out to catch the airport shuttle. Can't ask for more. Will stay again next time in Oakland. Thanks!"

"Some months ago I met with your Director of Sales, Michael Weber, CMP to discuss accommodations for a forthcoming reunion - the Class of 1955 from Alameda High School. Michael could not have been more helpful, and as a result many of our classmates stayed at the Inn this past weekend.

When I mentioned to Michael that we would like an area for a gathering of classmates the night before the reunion, which was held at Scott's at Jack London Square on Saturday, he suggested using the lounge area for no-host cocktails and that 'Howie' would be our bartender. This worked perfectly, and Howie was an incredible bartender and did an excellent job and was very personable with the guests.

On behalf of the Alameda High 55th Reunion Committee, I want to thank you and every one of your staff who helped make this weekend such a great success. It was greatly appreciated."

"I stayed at the hotel for my wedding anniversary weekend. It was fabulous! The service was excellent. I made my reservation on line and made a special request in the comments section.

I received a phone call from the property the morning before my arrival acknowledging my request and letting me know they were looking forward to my arrival! The front desk staff, Victor, Michele, Brittany and Chennel were all very professional and very responsive to every request. Jorge our shuttle driver was a delight! The room was an upgraded renovated room with a bay view. Marvelous!

Breakfast was okay but plentiful and I appreciate that this offering helps make weekend travel more affordable. I will be back and if the service stays at the exceptional level I won't even think of staying elsewhere. I had lots of fun and felt really taken care of at this property. There was obvious renovation going on at the time but it did not detract from the experience at all.

Room Tip: Bay view is beautiful and the bed in the newly renovated room was perfectly comfortable."

"Stayed at the Executive Inn and Suites for well over a year on a weekly basis and I never had a bad experience! I experienced both the pre- and post-remodeling of the facility and it's very glamorous and comfortable. I was comfortable in the pre-remodeled facility, but it was a delight when the rooms were remodeled. The facilities were updated and are quite stylish and comfortable. I was fortunate to have a waterfront room, and the view was amazing! I took advantage of the pool and hot tub and again was quite pleased. I even used the workout area facilities. I was very satisfied with the physical property; even the outside area was well groomed and well maintained."

"What else can a hotel do for you. From the moment we arrived at the Airport we where collected by the free shuttle service, which doesn't just do shuttle runs and taken to the Hotel.

During the 10 minute drive to the hotel it was like having our own tour guide the lady asked us our plans and what places we where going to visit. With this information she then told us what we needed to do when we needed to do it an where we needed to be.

Once we arrived at the hotel the same lady then handed us over to the front desk who couldn't help us enough. We were given timetables for the ferry from Oakland to Pier 41 and given a time that the free shuttle would take us.

The room was a double queen with everything we needed as a family of 4, a fridge , microwave and the TV, not that we used it during our visit.

The amenities at the Hotel matched the test of the review, outstanding. A small menu in the bar for hot food and a small shop just behind the reception, which didn't rip you off.

Everything works in this hotel from the complementary breakfast to the free shuttle saving us a small fortune in taxi fairs.

Lastly the staff, these guys are so helpful, kind and the willingness to help leave other hotels we have stayed at miles behind.

Thank you all at the Executive Inn and Suites. We are already planning our return trip next year."

"My husband and I stayed here many of times when we first started dating. This was my first time here since renovation. The hotel looks really beautiful. I love the décor in the rooms and lobby. the only thing I was not happy about was the shower head. No good pressure at all."

"I came all the way from Saudi Arabia. My mother lives in Piedmont and is very ill so that was the primary reason for my trip. My suite was comfortable and peaceful and allowed me to relax after the stressful activities of dealing with care givers, doctors, lawyers and family members.

The service at Executive Inn was extra special. With all I had going on, I had to have an emergency orthoscopic surgery on my left knee 5 days after I arrived. The desk clerk, Kelly, went the extra mile to insure I could avail myself of all services and amenities. Kelly made sure I knew about the hotel transport to the hospital area as well as the dining areas at Jack London Square. This was important information for me while I recuperating. I am very grateful for her professionalism and for going the extra mile to see that I had the available support and awareness for associated amenities.

The room, suite was comfortable, functional with spacious bath and living areas and a beautiful and peaceful view. It is an exceptional value for the money. The best parts of the my stay was the personalized service and the very comfortable and beautiful room! I will definitely stay here again and I am signing up for the Executive Rewards Club."

"Beautiful, large room with lovely estuary view & comfy bed. Slept so well, we did not get up in time for the breakfast at 10am. The hotel shuttle drove us to & from the gorgeous Jack London Square restaurants & shops. Beautiful lobby & reception areas. Our NYE party waiters were attentive to every request & need in addition to a dance floor with surrounding tables and comfortable seating. The delicious desserts added to our fabulous evening of Joannie Brant & The Nob Hill Knights music."

"We stayed at the hotel multiple times during January - February of this year due to the unexpected illness and hospitalization of my mother, at a nearby hospital.

I would like to compliment the General Manager on the wonderful staff you have. My mother passed away in February, but I will always remember the compassion and heartfelt concern your staff showed at a very difficult time in our lives, especially Mardy and Doris. They both exemplified the true meaning of customer service. Being from out of town, we stayed multiple times over a two week period and the accommodations and service were always excellent!

Definitely will stay there again. Absolutely enjoyed my stay in this beautiful waterfront hotel.

Comfortable room, friendly staff, great shuttle service and much more. Especially loved Mardy, who is kind, helpful, professional and friendly. Definitely will stay there again if I go back to Oakland!!"

"I am a frequent business traveler to Oakland, and sometimes I stay there up to 4 nights a week. I had a great stay at the Executive Inn in Oakland, CA.

They have a great property with exceptional service for a good price. I have had a great experience. I really like the free shuttle service. It saves me allot of money. I also take advantage of the breakfast every morning. Overall, I would recommend this hotel to anyone planning a stay in Oakland."

"Finally I’m giving reviews from my California trip in May, my first stay was from May 19 to May 22 the Executive Inn and suites in Oakland less than a 15 minute drive from the city of San Francisco taking the Bay Bridge.

I made the decision of staying here because the attractive price was less than 50 percent of the Hotel properties in the city of San Francisco and believe me I made the best financial decision.

This Hotel is a quite property but don’t be fooled it was almost fully booked, there is plenty of parking spaces and the area seemed to be safe. The property is located near the bay in an inner harbor in front of small island called Alameda are so it has beautiful views, I got lucky having those views.

The staff is friendly and the rooms and rest of the Hotel property was very clean including the bathroom; a major plus for me. The AC worked perfectly at the desired room temperature. All my family loved the complimentary breakfast offered in the property the menu was very extensive. There’s also a small convenience store inside the property in case you want a midnight snack.

Overall this is the perfect Hotel Property if you want to save a couple of hundred dollars if your going to visit the San Francisco-Oakland area."

"The room is spacious, very clean and nice view. Breakfast was excellent. Check-out time of Noon is more than acceptable. With the exception of the bed sheets, as I am accustomed to 450 or over thread, I'll have to bring my own silk sack."

"Your staff, was incredibly supportive and went above and beyond all of my expectations. I also wanted to give specific thanks to Bradley who ensured the front desk supported all of our needs. Without Bradley and your team of professionals our San Francisco Fleet Week mission would not have been possible.

Due to your team's efforts we were able to provide critical force protection for the $17 billion Aircraft Carrier, USS CARL VINSON while she was anchored in the San Francisco Bay. We have received multiple accolades for our flawless execution and I wanted to pass that on your team, the people that were instrumental in making this operation so successful.

Thanks again for taking care of us. I look forward to using your establishment during all of our future missions and training!"

"We thoroughly enjoyed our stay. My wife and I recently stayed for 3 nights in a King Water Front Suite. The place was beautiful and clean. The breakfast was outstanding. The fancy coffee machine was great and better than Starbucks.

I can't say enough about the convenience of their shuttle. It takes you all over or to other transportation access. We had no need to rent a car. We took the shuttle to the Ferry to San Francisco and took the shuttle to BART to go to the Raider-Charger game. We even got a tour of Lake Merritt and downtown Oakland with the Director of Sales while he was driving us in the shuttle. They picked us up from Amtrak at 10 PM the night we arrived before we had even checked in and took us back to Amtrak after we checked out.

The Waterfront was quiet and relaxing while we weren't out running around. There was only one restaurant within walking distance, but with the shuttle that didn't matter. The staff was all very friendly and helpful and were very knowledgeable about the BART and Ferry schedule, etc. We were very pleased and have put this hotel in our list of contacts in case we need to stay in Oakland again in the future."

"The room was exceptionally large, quite, clean and accommodating and had great amenities. It was a Fabulous Getaway with a view of the water and a terrace and very convenient to restaurants and nightlife at Jack London Square. Excellent staff as well.

The staff was very helpful and went above and beyond to comply with all of our requests. Their shuttle drove us to and from local restaurants and night clubs. Their complimentary breakfast buffet was wonderful. We extended our stay another night but wished we could have stayed longer."

"We could not be more pleased with how well your people accommodated our needs for our meeting. Everyone was very pleased with the accommodations and how everyone at the hotel was so courteous. We will be coming back to the Executive Inn! If you would want to use us as a reference we would be more than happy to recommend you. Thanks again - in these times it is really helpful to have a good meeting and you were a great part of that."

"The Hotel is superb, great location by the riverside with nice views and balcony. The staff were all friendly and courteous. Our bedroom was large and had all the facilities we needed, including microwave, fridge, coffee/tea maker, TV, and free internet etc. wonderful. There was free transport by the hotels minibus to rail station, town and even the local bars. Buffett breakfast had plenty of choice and was available in the dining room overlooking the river.

Free newspapers/cookies on the reception counter, Wonderful. The hotel didn't have a bar, which was a shame, but there was a local bar 10-minute walk away. Overall a really pleasant stay and we look forward to returning one day."

"We've stayed at this hotel by the water for a number of years. It seems to be getting better. Good quality, terrific value for its location and amenities. Lovely setting. Comes with breakfast and free newspaper with in-room coffee. Solid mattress. Large comfortable lobby. Really - you can't beat this place. Oh! And airport pick up, no less!"

"We stayed at the Executive Inn for 4 nights, as it was recommended by our friend who was hosting a number of events over an extended weekend. There was a mix-up (or a misstep) upon our arrival - the room we booked was not available even though I had booked it way in advance, given a deposit, reconfirmed the night before, and alerted them that we'd be arriving from the airport late.

There was no indication that we wouldn't be getting the Deluxe King Waterview room. In any case, the staff remained professional and did everything they could to get us to the correct room the next day. (The other King room they gave us for the first night was still water view but it was smaller and didn't have a solid wall between the bedroom and bathroom vanity area - not ideal.)

After that minor glitch, our stay went very well. All the staff, including manager Miguel T and various other employees, were welcoming, very accommodating and gracious. (By the way, when we called down to the front desk to get the internet code that first night, personnel who answered the phone seemed to know about our situation and apologized again, assuring us that things would be taken care of first thing when the manager arrived. Nice touch.) I'd read TA reviews about the staff and I was very glad that those glowing reviews were true!

Since the property is in the middle of renovations, I do hope they consider upgrading their so-called gym. It was a very small room with a treadmill, I think a bike, and multi-purpose machine. I couldn't imagine trying to work out with another person in the room - it was just too small with limited equipment and would get stuffy quickly.

Otherwise, the hotel was a good choice due to its courteous staff, fine breakfast, free Internet, and pretty water view. I would stay here again when I'm next in the area."